Quality

Resource Development Consultants Ltd is committed to providing exceptional service to our clients in line with our Vision and Mission statements.

We believe that quality is a basic principle and that continuous improvement is a part of everything we do. RDCL is certified to ISO9001:2000 (International Standard ISO9001:2000).

RDCL management commits to:

1. Systematically implement quality processes to ensure our products and services comply with relevant standards.
2. Ensure that our QMS is communicated and understood by employees and they are committed to the pursuit of quality and continually improve the effectiveness of our QMS.
3. Setting targets to ensure quality is maintained through establishing and reviewing quality objectives.
4. Monitoring and reviewing the quality objectives, through continual improvement and client satisfaction, to ensure continuing suitability to the environment.
5. Encouraging and fostering a culture of learning and professional growth in our business.
6. Upholding and promoting the standards and ethics of the professional bodies which are relevant to us.

It is our policy to take all practicable steps to comply with the requirements of the
International Standard ISO9001:2000 applying to our business.